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Free delivery from €50
Pay afterwards with Klarna
Ordered before 5 p.m. - shipped same day*

Privacy Policy

Privacy-sensitive data or personal data are processed via our web store. Orbital Europe V.O.F. considers careful handling of personal data of great importance. Personal data are therefore carefully processed and secured.

In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that we:

  • clearly specify our purposes before we process personal data, via this privacy statement;
  • limit our collection of personal data to only the personal data needed for legitimate purposes;
  • first seek your explicit consent to process your personal data in cases where your consent is required;
  • Take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
  • respect your right to access, correct or delete your personal data at your request.

Orbital Europe V.O.F. is the data controller. In this privacy statement we explain which personal data we collect and use and for what purpose at www.LEDWINKEL-Online.nl. We recommend that you read it carefully.

If you have questions, or want to know exactly what we keep track of you, please contact Orbital Europe V.O.F..

Processing orders

When you place an order with us, we use your personal data to process it properly. We may give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company.

For this purpose we use your e-mail address, telephone number, billing address, name and address details and payment information. We do this based on your consent. We keep this information until your order is completed. We retain certain customer data for longer in connection with the statutory tax retention obligation.

Provision to third parties We cooperate with certain companies, which may receive your personal data mentioned above from us.

For the handling of orders we cooperate with:

  • Our postal company DHL
  • Our payment provider Mollie Payments

Your Account

Certain areas of our web store require you to register first. You must then provide information about yourself and choose a user name. With that we create an account, which you can log into with that username and a password of your choice.

To do this, we use your email address, ip address, naw information, billing address and phone number. We do this based on your consent. We keep this information for three months after you cancel the account.

We retain this information so that you do not have to fill it out over and over again and so that we can contact you in connection with performance of the contract. You can edit information through your account whenever you want.

Providing to Third Parties We work with certain companies, which may receive your personal data mentioned above from us.

Contact form and Newsletter

The contact form allows you to ask us questions or make requests.

For this we use your name and address, telephone number and e-mail address. We do this based on your consent. We keep this information until we are sure that you are satisfied with our response.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Each newsletter contains a link that allows you to unsubscribe. Through your account, you can also communicate this.

Your e-mail address is automatically added to the list of subscribers. This data will be kept for three months after you cancel the subscription.

Provision to third parties We cooperate with certain companies, which may receive your personal data mentioned above from us.

Statistics and profiling

We keep statistics on the use of our web store With these statistics, we improve our web store to, for example, only show relevant information. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

For this purpose we will use your naw-data, ip-address, e-mail address and billing address. We do this based on your consent. We keep this information for one year.

Providing to third parties We cooperate with certain companies, which may receive your personal data mentioned above from us.

Advertising

We would like to send you advertising about offers and new products or services. We do this:

  • by email
  • via social media

You can object to this advertising at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. Through your account, you can also communicate this.

Location Data

If necessary for the service, we may collect location data (GPS) from you. Your permission for this is requested at the time.

Also, this (location) data may be stored and processed by the provider of, for example, the navigation/mapping software, such as Google Maps, but the data may also be used by, for example, Google or Apple themselves. We have no control over this. So always read the privacy statements of the respective provider.

Advertisements

Our online store displays advertisements. We see whether people like them, and use that information to provide only fun or interesting ads and offers in the future.

Disclosure to other companies or institutions

With the exception of the partners mentioned above, we do not under any circumstances provide your personal data to other companies or institutions, except if we are legally obliged to do so (for example, if the police require it in case of suspected crime).

Statistics

We keep statistics on the use of our web shop.

Our web store contains social media buttons. With these, the operators of these services collect your personal data.

Cookies

Our store uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But they also allow us to see that you are visiting us again.

When you visit our web store for the first time, we show a message explaining cookies. Here we will ask for your agreement to the use of these cookies.

You can disable the placing of cookies through your browser, but some things of our web store will then no longer work properly.

Google Analytics

We use Google Analytics to track how visitors use our web store. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We have not allowed Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize IP addresses.

Security

Security of personal data is very important to us. We ensure that your data is properly secured with us. We constantly update security and pay close attention to what can go wrong.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will also do our best to announce changes separately.

Inspection, modification and deletion of your data

If you have any questions or want to know what personal data we have about you, you can always contact us. Please see the contact details below.

You have the following rights:

  • get an explanation of what personal data we have and what we do with it
  • access the exact personal data we hold
  • To have errors corrected
  • to have outdated personal data removed
  • revoke consent
  • object to a particular use

Please make sure that you always clearly identify who you are so that we can be sure we are not modifying or deleting data belonging to the wrong person.

Filing a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.

Contact details

Orbital Europe V.O.F.
Slauerhoffstraat 24 1064TE
Amsterdam 
[email protected]
+31 6 84626959

Amsterdam, 01-03-2022

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LEDWINKEL-Online

slauerhoffstraat 24
1064TE Amsterdam
The Netherlands View on Google Maps

860835236B01
76906868
NL06INGB0009577207

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